Multivant

Privacy Policy

Last updated October 11, 2026

This policy explains what Multivant ("we", "us") collects when you use this website and order our services, why, and what choices you have.

1. What we collect

  • Order details: your email address, an optional name, the services you ordered, the amount and the date.
  • Payment data: collected by Stripe or Square, not by us. See section 3.
  • Technical data: a one-way hashed form of your IP address and basic request logs, used to prevent card-testing fraud and abuse.
  • Messages: anything you send us when you contact support.

We receive the content, files and account access you choose to send us for the work you ordered. We use them only to carry out that work.

2. How we use it

  • To take payment, carry out your order and send your order confirmation and updates.
  • To give support, process refunds and keep records the law requires.
  • To detect and prevent fraud, abuse and card-testing attacks.

We use your email only for the purposes above. We do not sell your data and we do not add customers to marketing lists without their consent.

3. Payment processing by Stripe and Square

We use Stripe for payment processing. We also use Square for payment processing. At checkout you choose one of them and are taken to that provider's hosted payment page. Your payment is then handled by Stripe, Inc. or by Square, Inc. (Block, Inc.) and their affiliates. Multivant does not receive or store your card details.

Information the payment provider collects

  • At checkout the provider you choose collects your name, email address, billing address, card or wallet details and order information.
  • Customer data is shared with that provider so that it can process your payment, and the provider acts as a data processor for us.
  • Transaction data is kept by the provider and by us for the periods described in section 6.

Fraud prevention and incomplete checkouts

  • Stripe and Square use payment data, including failed transactions, for fraud detection and prevention. We may also use payment data for fraud prevention.
  • The provider may collect data that you enter on its checkout form even if you do not complete the purchase.
  • Payments are processed by Stripe and Square, both of which are PCI-DSS compliant. We do not store card details.

Provider privacy policies

Identity checks

We do not use Stripe Identity or any other identity-verification service, and we do not collect selfies, identity documents or other biometric data.

4. Cookies

We use only the cookies the shop needs to work, and Stripe and Square use cookies on their checkout pages for fraud prevention and to offer autofill. Details are in our Cookie policy. We do not use advertising or analytics cookies.

5. Who we share data with

  • Stripe and Square, to process payments and prevent fraud.
  • Our hosting and email providers, who handle data only to run this website and send your receipt.
  • Authorities, where the law requires it.

6. How long we keep it

Transaction data may be retained for regulatory, tax and fraud-prevention purposes even after you stop using the site. Order records are kept for as long as those obligations require; other data is deleted when no longer needed.

7. International transfers

Stripe and Square may transfer and process data in the United States and in other countries where they operate, such as India. If you are in the European Economic Area or the United Kingdom, your data may be transferred outside your region. Each provider relies on recognised transfer safeguards such as Standard Contractual Clauses and describes its compliance framework in its privacy policy.

8. Your rights

You can ask us to access, correct or delete the personal data we hold about you, to restrict or object to how we use it, and to send you a copy of it. We will help you with each request.

Write to multivant@outlook.com with the email address you used at checkout. We reply within 30 days. Where Stripe or Square holds the data, we will pass your request on or point you to the provider.

9. Marketing and opting out

We send transactional emails only: your order confirmation, updates about your work and replies to messages you send us. We do not run a marketing list. If we ever add one it will be opt-in, every message will have an unsubscribe link, and we will honour opt-outs promptly. You can also object to your data being used for advertising or shared with third parties by writing to the address in section 8.

10. Children

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from them.

11. Security

The whole site is served over HTTPS. Payment pages are run by Stripe and Square. Order page links are long random strings, and access to our order records is limited to authorised staff.

12. Changes

If we change this policy we will update the date above, and for material changes we will say so on this page.

13. Contact

Multivant
2250 E 12th Street
Lehigh Acres, FL 33972
multivant@outlook.com
+1 239 746 8840