Customer care and sales
Customer Care
Email, chat and ticket responses with consistent tone and turnaround.
$280
10-hour support block
Customer Care, 2 Hours
A short block of customer replies for a busy day or a backlog.
What we need from youYour policies, tools and examples.
What you receiveCustomer messages answered.
Overview
A short block of customer replies for a busy day or a backlog.
Replies and follow-ups use the policies and wording you provide. Anything outside them is passed to you.
Who it is for
Anyone with a small backlog.
What is included
- Two hours of replies
- Your tone and policies
- Summary of what was handled
Typical uses
- After a launch
- A holiday backlog
How it works
- Order and send your policies, wording and examples.
- We confirm how we will work with you.
- We complete the work and flag anything outside the guidelines.
- We send a short summary of what was done.
Your information
Any account access you share is used only for the work you ordered. Please remove it when the work is complete. Send passwords only through the secure method we agree with you, never in a plain email.
Summary
| Service | Customer Care, 2 Hours |
|---|---|
| Price | $60.00 USD, one-time payment (2-hour block) |
| Timing | Work starts within 2 business days of payment. Usually completed within 2 business days. |
| Delivery | By email, as described above. Delivery policy |
| Refunds | Within 14 days of payment. Refund policy |
| Support | By email or telephone. Contact details |
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A list of 100 businesses or contacts that match your description, with the details you specify.
$75
100 contacts